Enterprise Solution Support
Solution Support is directly contracted support for a Cotham developed application, an essential element of Cotham Technologies offer, helping you maintain app performance and reliability over time. This service delivers centralized support for your solution, so if an issue arises, simply contact us. Our team of solution experts is your primary point of contact and owns your case from first call to resolution.
In order to keep your app investment operating at maximum efficiency, our technical support team is available 24/7 to answer technical questions and troubleshoot problems. Critical issues are immediately escalated to provide expert advice as soon as possible. Every support contact is logged and maintained in our Support Tracking System where it is assigned a tracking number.
Software Product Support
This is 24×7 third level email support for our customers and partners for any FloFrame products.
Every email support contact is logged and maintained in our Support Tracking System where it is assigned a tracking number.